Frequently Asked Questions
Here’s everything you need to know about generator maintenance, repairs, standby generator installations, emergency service, and reliable backup power for your home or business in South Florida.
General Generator Questions
How often should I service my generator? +
Most standby generators should be serviced every **6 months** or **100–150 hours**, whichever comes first. Florida homes require more frequent checks due to heat, humidity, and storm season.
What brands of generators do you service?+
We service **Generac, Kohler, Cummins, CAT, Briggs & Stratton, Honeywell**, and all major standby generator brands. Our technicians handle both residential and commercial systems.
Do you provide emergency generator repair? +
Yes. We offer **24/7 emergency generator repair**, including alarms, no-start issues, fuel problems, transfer switch faults, and outages. If your generator fails, we respond immediately.
Maintenance & Tune-Ups
What does generator maintenance include?+
Our maintenance includes: full diagnostics, oil & filter changes, load testing, battery testing, fuel system inspection, electrical checks, transfer switch tests, cooling system checks, and software updates.
Do you offer maintenance plans?+
Yes. We offer **annual maintenance plans** with priority scheduling, reduced emergency rates, and automatic reminders to keep your generator ready year-round.
How do I know if my generator needs service?+
Warning signs include: slow startup, fault lights, low output, shaking, fuel smells, long runtimes, excessive noise, or missed weekly self-tests. If you see any of these, schedule a visit immediately.
Repairs & Troubleshooting
Why won’t my generator start? +
Common causes include battery failure, clogged fuel lines, bad sensors, low oil, controller faults, or outdated software. We diagnose and repair all start-up issues.
Why does my generator run but produce no power?+
This is often an alternator, breaker, or transfer switch problem. We test the full power delivery chain to restore output and prevent future failures.
Can you repair older or discontinued generator models?+
Yes. We repair older units and help customers decide whether a repair or full system replacement is the better long-term investment.
Installation & New Construction
What size generator do I need for my home?+
It depends on your power needs, square footage, air conditioning load, and essential circuits. Most luxury homes require **22–48kW whole-home generators**. We provide full load analysis.
Do you handle permits and inspections?+
Yes. We handle permits, site planning, gas line coordination, electrical integration, and all inspections. Your installation is fully compliant and turnkey.
Do you install generators for new construction projects?+
Absolutely. We work directly with builders, architects, and engineers to integrate standby generators into new homes and commercial projects.
Pricing, Plans & Membership
How much does generator service cost?+
Maintenance visits typically range from **$250–$600** depending on generator size, fuel type, and service level. Repairs vary based on parts and labor. Full quotes are provided upfront.
What’s included in your maintenance membership?+
Priority scheduling, discounted emergency rates, extended inspection steps, and full documentation of every visit.
Do you offer financing for new generators?+
Yes. Flexible financing options are available for whole-home generator installations.
Still Have Questions?
Our experts are here to help with maintenance, repairs, installations, and emergency service.
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