1. Introduction

Vision Integrated Power (“VIP Power,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vippowerllc.com (the “Site”) or engage with our services.

By accessing our Site or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, mailing address, company name, service requests, and payment details.
• Non-Personal Information: Browser type, device data, IP address, location, and pages visited using cookies or tracking tools.

3. How We Use Your Information

• Responding to service inquiries and scheduling appointments
• Providing generator maintenance, repair, and installation services
• Processing payments and issuing invoices
• Sending updates, reminders, and relevant company news
• Improving our website and customer experience
• Meeting legal or regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

• Trusted service providers that help us deliver our services
• Law enforcement or regulatory bodies when legally required
• Approved business partners for joint service projects (with your consent)

5. Cookies & Tracking

We use cookies to improve site performance, analyze traffic, and remember preferences. You can adjust your browser settings to disable cookies, but some site features may not function properly.

6. Data Retention

Your personal information is retained only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Data Security

We use encryption, secure servers, and restricted access to safeguard your data. While we take all reasonable precautions, no system can guarantee absolute security.

8. Phone Calls & Text Messaging

By providing your phone number to VIP Power, you consent to receive phone calls and text messages from us regarding appointments, service updates, reminders, and relevant account information. Message and data rates may apply depending on your mobile carrier and plan.

• Purpose: Calls and text messages are used only for scheduling, confirmations, updates, and essential service-related communication.
• Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message, or contacting us directly at info@vippowerllc.com.
• Third-Party Providers: Messaging and call services may be processed through secure, compliant third-party systems used solely to deliver communications on our behalf.

We do not sell or share your phone number for marketing by other parties.

9. Email Communications

By submitting your email address through our website or forms, you agree to receive emails from VIP Power related to your service inquiries, maintenance updates, appointment confirmations, and other relevant communications.

• Purpose: Emails are used to provide requested information, send updates, and deliver occasional offers or service reminders.
• Opt-Out: You can unsubscribe from promotional or marketing emails at any time by clicking “Unsubscribe” in the email footer or contacting us at info@vippowerllc.com.
• Transactional Emails: Even if you opt out of marketing, you may still receive important service-related messages such as appointment details, invoices, or emergency notices.

We never sell or distribute your email address to unrelated third parties.

10. Your Rights

Depending on your location, you may request to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Restrict or object to data processing

To make a request, contact us at info@vippowerllc.com.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.

12. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect data from minors. If such data is discovered, we will remove it immediately.

13. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page with an updated “Effective Date.”

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: